I will not touch the place until they record the queue – articles – newspaper; Berezovsky worker.

ndash; I will stay in the administration until they recorded me on the line in the subsidy department! ndash; An elderly woman resolutely sat in one of the chairs near the wardrobe, showing with all her appearance that she was determined and, if necessary, was ready to spend the night in the city hall building.

I will not touch the place until they write down on the queue

– I will stay in the administration until they recorded me on the line in the department of subsidies! – An elderly woman resolutely sat in one of the chairs near the wardrobe, showing with all her appearance that she was determined and, if necessary, was ready to spend the night in the city hall building.

The watchman was slightly bewildered and, while I was busy with the down jacket, looked at me imploringly.

“Maybe you will help your grandmother with something!” – She turned to the representative of the local press.

An active pensioner, taking up the defense, looked abruptly aside. The scene of a sedentary strike was worthy of the scraping of Nikolai Kolyada, and the press was obliged to intervene.

As it turned out, Galina Stepanovna Zyatina, who lives in the house of veterans, was extremely upset that on the morning of February 28 she could not sign up for subsidies and compensations for the delivery of documents to receive benefits.

– In the morning I called 45 minutes, but the call was constantly dropped. And when at 9 in the morning I got through, they answered me that the line was already painted and I need to contact the MFC. You need to go to the MFC to Novoberezovsky, you can break your legs in ice. But I'm 79 years old already! And what to do? And why such an order was established, it used to be easier, ”said the interlocutor.

An invalid Alexander Melnikov appealed to the editorial office with the same problem. The newspaper asked the head of the center Irina Leonov to explain the rules for obtaining benefits so that older people understand the algorithm of the work of a state institution. This is what Irina Viktorovna answered:

-Record record for submitting a application for subsidies is made by phone 4-43-10 on the last working day of the previous month. Reception of calls from 08:00 is simultaneously carried out by four specialists. The incoming calls are not discarded, but stand in line for the expectation and later go to the specialist who ended the conversation. Recording is made very quickly.

As our experience testifies, most customers enrolled in the reception in advance, long before the day of admission, then do not come to the reception. It is not possible to take a reception in a live queue in order to prevent a large accumulation of citizens, since the public reception hall in the center of subsidies is small.

Currently, the number of people who want to arrange a subsidy for the first time is increasing. Citizens also continue to provide the necessary documents to recalculate the subsidy for the “automatic extension” period, and in some citizens this period is up to 1.5 years.All this increases the flow of calls to our department.

The MFC operates throughout the Russian Federation. They are accepting applications. The MFC only accepts applications. Applications are then sent to organizations directly to provide the service. The MFC does not process documents, the center works for the availability of services (daily reception from morning to evening, submission of several applications to different organizations at the same time, etc.). Many residents of the Berezovsky urban district do not like the fact that the MFC branch is located in the Novoberezovsky microdistrict, but we note that even in Yekaterinburg, only three out of eight districts have two MFC offices each, in other districts – one office each.

On March 11, the second office of the MFC will open in the Berezovsky urban district at the address: st. Teatralnaya, 6 (shopping center building). We hope that this will remove the problem of accessibility for senior citizens living in the Soviet microdistrict.

The list of documents for receiving benefits remains the same. After the expiration of the “automatic extension” period due to the coronavirus infection, it was necessary to provide documents for a longer period for the recalculation of the subsidy paid provided for by law.

in relation to Melnikova A.The. We report that he lives on the street. Academician Korolyov, and the MFC is within walking distance from his house, which is so lacking for residents of the Soviet microdistrict.

Consultation of citizens by inspectors of the Center for Subsidies and Compensations is carried out by a single multi-channel phone 8 34369-4-43-10 from Monday to Friday, from 08:00 to 17:00, a break from 13:00 to 14:00. Subsidy extensions 101 and 102.